Map of Canada showing AED Advantage remote AED support reaching every province and territory

AED Service and Maintenance, Anywhere in Canada

Remote diagnostics, expiry tracking and unlimited access to AED specialists for organizations from Victoria to St. John's to Iqaluit.

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What AED service looks like with AED Advantage

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AED set up and ready to use out of the box

Ready out of the box

Our team sets up every AED before it leaves our warehouse. Pads and battery are installed and the unit passes its self-test, so it's rescue-ready the day it arrives.

Remote AED diagnostics and specialist support

Unlimited remote diagnostics

Seeing a warning light, chirp or error code? Call or email an AED specialist. We walk you through diagnostics and tell you exactly what the unit needs. No limits, no fees.

Expiry reminders

We track your pad and battery expiry dates and send email reminders 90, 60 and 30 days before they expire, so your AED is always rescue ready.

AED recall tracking

Recall Tracking

We keep a record of every unit and its expiry dates. If a manufacturer issues a recall or safety notice, we know which customers are affected and contact them.

AED warranty support

Warranty support

New AEDs carry 8-year manufacturer warranties. We help you through the claim.

Fast AED pad and battery shipping across Canada

Fast replacement shipping

Pads, batteries and accessories ship within 1 to 2 business days to any address in Canada.

AED in a wall cabinet with a readiness checklist: status indicator, pads, battery, visibility

An AED only helps if it works

An AED can sit on a wall for years without being used. When the moment comes, it needs charged batteries, unexpired pads and a passing self-test. Most AED readiness problems come down to three things: pads past their expiry date, a battery that has run down, and a status indicator nobody noticed. Our reminders and remote support are built to catch all three before an emergency does.

Simple monthly check for your site:

  1. Confirm the status indicator shows the unit is ready.
  2.  Check the pad and battery expiry dates.
  3. Make sure the AED is visible, unobstructed, and in its cabinet or case.
  4. Call us if anything looks off. We'll diagnose it remotely.
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AED service and maintenance by province and territory

Because our diagnostics and support are delivered remotely, and our parts ship nationwide, every customer gets the same level of service whether they're in a downtown office tower or a remote work camp. Select your province or territory below.

AED Advantage supports AED owners across Alberta, including Calgary, Edmonton, Red Deer, Lethbridge, Medicine Hat, Grande Prairie, Fort McMurray and Lloydminster. Many of our Alberta customers run oil and gas sites, construction projects and field operations where equipment is spread across several locations. Expiry reminders and remote diagnostics mean each site's AED stays ready without a technician having to visit.

We serve organizations throughout British Columbia, including Vancouver, Surrey, Burnaby, Victoria, Kelowna, Kamloops, Nanaimo, Prince George and Abbotsford. From Lower Mainland offices to Interior and Northern BC worksites, BC customers get the same unlimited specialist support and replacement parts shipped within 1 to 2 business days.

AED Advantage supports AED owners in Winnipeg, Brandon, Steinbach, Thompson, Portage la Prairie, Winkler and communities across Manitoba. Our team helps facilities keep their units ready with expiry tracking and remote troubleshooting.

We serve New Brunswick customers in Moncton, Saint John, Fredericton, Dieppe, Miramichi, Bathurst and Edmundston. Remote diagnostics let us troubleshoot an AED in minutes instead of waiting on an on-site visit.

AED Advantage supports organizations in St. John's, Mount Pearl, Corner Brook, Conception Bay South, Gander, Grand Falls-Windsor, Happy Valley-Goose Bay and Labrador City. For remote and coastal communities, remote support and expiry reminders help prevent gaps in coverage.

We support AED owners in Yellowknife, Hay River, Inuvik, Fort Smith and communities across the Northwest Territories. When the nearest service centre is hours away, unlimited remote diagnostics keep AEDs ready, and replacement pads and batteries are shipped directly to your site.

AED Advantage serves Halifax, Dartmouth, Sydney, Truro, New Glasgow, Kentville, Bridgewater and Yarmouth. Nova Scotia customers get specialist support by phone and email plus automatic reminders before pads and batteries expire.

We support organizations in Iqaluit, Rankin Inlet, Cambridge Bay, Arviat and communities across Nunavut. In the North, planning ahead matters: our 90, 60 and 30 day expiry reminders give you time to get replacement parts on site before they're needed.

AED Advantage supports AED owners throughout Ontario, including Toronto, Ottawa, Mississauga, Brampton, Hamilton, London, Kitchener-Waterloo, Windsor, Barrie, Kingston, Sudbury and Thunder Bay. Whether you manage one AED in a small office or dozens across a multi-site organization, our specialists help you track expiries and diagnose issues remotely.

We serve PEI customers in Charlottetown, Summerside, Stratford and Cornwall with the same remote diagnostics, expiry reminders and fast replacement shipping we provide nationwide.

AED Advantage supports organizations across Quebec, including Montreal, Quebec City, Laval, Gatineau, Longueuil, Sherbrooke, Trois-Rivières and Saguenay. Quebec customers get unlimited remote diagnostics, expiry reminders and replacement parts shipped within 1 to 2 business days. Support is available in French.

Saskatchewan is home. AED Advantage is headquartered in Saskatoon at 308 Circle Dr E, and we support AED owners in Saskatoon, Regina, Prince Albert, Moose Jaw, Swift Current, Yorkton, North Battleford, Lloydminster and rural communities across the province. Orders ship from our Saskatoon location within 1 to 2 business days.

We support AED owners in Whitehorse, Dawson City, Watson Lake and communities across the Yukon. Remote diagnostics and expiry tracking keep your AEDs ready even far from the nearest city.

One partner for AEDs in every location

Managing AEDs across several offices, stores, schools or worksites gets complicated fast, especially across provinces. AED Advantage keeps unit and expiry records for your whole fleet, sends reminders before anything expires, and gives every site manager the same direct line to an AED specialist. Bulk pricing for multi-location orders is quoted on request.

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AED service and maintenance FAQ

Yes. AED Advantage supports AED owners in all 10 provinces and 3 territories. Diagnostics and troubleshooting are handled remotely by our AED specialists, and replacement pads, batteries and accessories ship to any Canadian address within 1 to 2 business days.

If your AED shows a warning, makes a chirping sound or fails a self-test, contact our team by phone or email. A specialist walks you through checking the status indicator, error codes, pads and battery, then tells you whether the unit needs a replacement part, a warranty claim or nothing at all.

No. AED Advantage customers get unlimited access to our AED specialists.

We send email reminders 90, 60 and 30 days before your pads and batteries expire, so you have time to order replacements.

We keep records of every unit we sell, including its expiry information. If a manufacturer issues a recall or safety notice, we can identify affected units and contact you.

Check your AED's status indicator and the pad and battery expiry dates regularly, at least monthly, and follow the manufacturer's maintenance guidance for your model.

New AEDs come with an 8-year manufacturer warranty.

Is my AED ready to use when it arrives?

We support the major AED brands sold in Canada, including ZOLL, Stryker, Philips, Powerheart and Defibtech. Not sure about your model? Contact us and a specialist will confirm.