Manage Your AED / AED Maintenance

AED batteries of various colours inside a blue recycle bin

AED Management, Maintenance And Compliance

AED Advantage is one of Canada’s leading distributors of automated external defibrillators (AEDs). In addition to providing our customers with this lifesaving technology, we offer them an AED management and maintenance program that ensures their automated external defibrillator meets regulatory and industry standards, while protecting them against liability.

The AED management program is designed to assist in the inspection and troubleshooting of existing AED devices, as well as new installation recommendations. We aim to supply all of our customers with the tools they need to keep their AED in immaculate working order. The program includes:

1. Complimentary Online Registry Program

Provides notifications to assist in the maintenance of your AED.

2. Unlimited Customer Support

Unlimited access to our dedicated customer support team for any questions or concerns about your equipment.

3. Door Decals

Receive an official AED decal for easy labelling of your AED unit;

4. Inspection Tags

Receive an inspection tag for every model of AED purchased through AED Advantage;

5. Quick Start Guide

The Quick Start Guide provides step-by-step instructions on how to set up and use your AED device correctly.

When it comes to workplace safety, there’s no such thing as overdoing it. But even if your facility is always prepared, are you? AED owners and operators must ensure their medical devices comply with the industry safety standards. 

Compliance isn’t easy, especially when your workday might consist of literally hundreds of tasks. Our AED Program Management services can help reduce your workload while ensuring a safe and compliant workplace.

Do AEDs Need Regular Maintenance?

AEDs do have regular maintenance requirements, regardless of the type. AEDs need to be regularly inspected and maintained to ensure they are in the best condition possible. Expiration dates are important to pay attention to as batteries, as well as electrode pads, expire and require replacement. The best course of action is to keep a detailed maintenance sheet so you have replacement parts available before you need them.

Thankfully, AED Advantage is available to help you with all of your maintenance needs. We will send large account monthly reminders with a complete report of all of your devices with their expiry dates so you don't have to worry about a thing.

How Do You Maintain AEDs?

AEDs are great investments. That's why it's important to keep them in good working order. Maintaining AEDs doesn't have to be difficult or time consuming, but it's important to take care of these devices so they will be ready when needed. Here are some easy steps you can take to ensure the longevity of your AED:

1. Place Your AED In A Visible Area That Is Easy To Access

AEDs should be placed in an easily accessible location, preferably near the door in a high-traffic area. It is recommended that you place your AED in a visible area and keep the unit free of clutter so that it can be quickly accessed by responders.

2. Confirm That The Battery Is Installed Correctly

You can easily verify if your battery is installed correctly as the device will alert you if it isn’t. If there is any question regarding this matter, contact AED Advantage or refer to our website for instructions on changing batteries. 

3. Check The Status / Service Indicator Light

All devices are equipped with a rescue ready indicator light or symbol. When present you can be confident that your device is in working order.  If there are any service alarms present, contact AED Advantage immediately and one of our AED specialists will help assess the device and provide you with solutions.

4. Note The Absence Of The Visual / Audio Service Alarm

This alarm is not meant to be a substitute for regular maintenance. Instead, it is intended to alert you if there is something wrong with your AED.

5. Inspect The Exterior And Any Sockets For Damage

Check for loose connections or broken wires inside the unit as well. Use caution when inspecting the exterior of a portable AED because there may be exposed electrical contacts that could pose an electrical shock hazard if they come in contact with your skin. If you notice any issues inside the unit, please contact the manufacturer immediately to schedule repairs.

6. Ensure That You Have Two Sets of AED Pads That Have Not Expired

Check expiration dates on all future orders of sealed AED pads as well.

7. Refer To The Quick Start Guide For More Information

The manual will contain proper maintenance procedures for your particular device. If you don't have a copy of this information, you can contact AED Advantage and have them send you the guide.

As you can see, there are a number of things you can do to ensure the safety and usability of your AED. From testing and changing the batteries to reviewing the maintenance manual, educating yourself on how to maintain your AED is time well spent. By being proactive, you will give yourself peace of mind and help keep this life-saving device at peak performance.

Who Is Responsible For Maintaining Defibrillators?

Consider appointing a defibrillator guardian from your team members or employees. Having someone as the main guardian ensures that the device receives the care that it needs. Having a designated defibrillator guardian and checks carried out regularly will ensure this unit continues to function effectively and teams remain prepared in case of an emergency.

Communicate this person to AED Advantage by calling or emailing This way, we can send notifications regarding your device to the proper personnel.

Maintain Your AED With The AED Advantage Management Program

The goal of our AED Management Program is to help AED owners and operators protect their company and employees. We want them to know that there is one less thing for them to worry about – compliance, and the safety of their workplace. Through our exclusive product offerings, including customized kits with all needed components, we provide support to increase AED compliance throughout the lifetime of your device.

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